Waterfield Private Equity Fund I subsidiary Waterfield Technologies has acquired Altura Communications, one of the largest communications solution organizations in the United States. Headquartered in Anaheim, CA, Altura manages over 10,000 customer sites in government, education, healthcare, and financial markets for over 8,000 customers from 25 locations in the United States.
Together, Altura and Waterfield Technologies represent a new kind of customer engagement powerhouse, where full end-to-end services are combined with consultancy, intelligent design services, and innovative technologies to deliver real value across the contact center landscape. This acquisition will broaden Waterfield Technologies’ global network to expand and deliver communication solutions, additionally combining the years of experience of both organizations. “Waterfield Technologies, run by Steve Kezirian, who is a strong CEO, is fast becoming one of the jewels in our family of companies,” Richard R. Waterfield commented. Mr. Kezirian joined Waterfield Technologies as its CEO in 2020. Steve brings 25 years of executive management experience across a diverse landscape of technology and services organizations including Full Potential Solutions. The Altura acquisition marks the 5th acquisition by Waterfield Technologies since its founding in 2000, and the 76th acquisition by Waterfield Enterprises since Mr. Waterfield and his brother, J. Randall Waterfield, both Goldman Sachs alumni, founded it in 1998. Waterfield Enterprises headquarters are located in Roanoke, Indiana, and Miami, Florida. ABOUT WATERFIELD ENTERPRISES Waterfield prides itself on a culture built on over 90 years of customer-first service and ideology. Whether you are a corporate client, private banking client, investor, employee, or simply a friend, we put you first in every instance. ABOUT WATERFIELD TECHNOLOGIES Waterfield Technologies is a leading enterprise software and professional services firm providing customer experience solutions for organizations around the globe. Our experience and technical capabilities put mission-critical applications in the hands of customers using rapid deployment methodologies and the ability to adapt applications to an ever-changing business landscape. ABOUT ALTURA Altura Communication Solutions is one of Avaya’s largest authorized Diamond Business Partners, an Extreme Networks Gold Business Partner, a Cisco Business Partner, and a leading provider of communication-enabled solutions and managed services. Press Contact: Deanna Schwieterman Waterfield is an equal opportunity employer. For more on Waterfield, please visit www.waterfield.com
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Accomplished business leader Richard Waterfield is the co-chairman and CEO of Waterfield Enterprises, an investment holding company that serves more than 300 organizations. Richard Waterfield also heads Waterfield Technology, a technology integrator with a range of software and service offerings.
Recently, Waterfield Technology announced its acquisition of contact center solutions provider PDT Communications. The two firms will draw on extensive knowledge and more than 40 years of combined expertise to uphold the highest standard in contact center services. PDT Communications has a history of providing innovative solutions to governmental agencies and the Department of Defense, as well as numerous Fortune 500 companies and small to mid-sized businesses. The combined company will continue to enhance customer experience across various industries, offering expertise and certification in platforms such as Cisco, Aspect, Genesys, and Avaya. Blending technical capabilities with unparalleled customer service, Waterfield and PDT Communications are looking forward to providing even greater innovation in the contact center industry. Waterfield is building a better America. For more information, please visit www.waterfield.com. |
Richard WaterfieldCo-Chairman & CEO Archives
March 2023
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