Waterfield Technologies Acquires Digital DataVoice

An Irvine, California resident, Richard Waterfield graduated from Columbia University and holds a bachelor of arts in economics. Richard Waterfield is the chief executive officer of the Waterfield Group, a private company that is trying to “build a better America.”

Waterfield Technologies, a subsidiary of the Waterfield Group, acquired Digital DataVoice, DDT, in 2018. Waterfield Technologies is a company that aims to create innovative and advanced solutions for contact centers such as customer experience applications. In this way, the acquisition of DDT is highly beneficial, as the company is a leading industry provider of contact center solutions and technologies.

The two united into a single organization and expanded their reach and services throughout the industry. The goal was to create a database and legacy of long-term customers that can further their success in the contact center industry. Waterfield Technologies created a team with the purpose of assisting businesses and companies with digital transformation. The joint venture can also provide advanced technical certifications and deliver high-quality omnichannel experiences.